The Altec Rebuild Process

Australian law dictates that Elevated Work Platforms (EWPs) and pole borers must be rebuilt once the equipment is ten years old and every five years after that. Altec conducts rebuilds on all brands and models of EWPs and pole borers. If the unit is not built by Altec, we work with the original manufacturer to source genuine OEM parts. Altec adopts a custom approach for new unit builds, and the same is true of the Altec rebuild process. We understand that each customer has different requirements, and we adjust our service to accommodate each of their needs.

A thorough rebuild process improves crew and operator safety, which is why our experienced team goes the extra mile to ensure the unit performs at its best. After conducting a detailed visual inspection of the unit to note all apparent areas requiring repair, our service team performs a dielectric test to establish a baseline for the unit.

Next, the unit is stripped and undergoes a thorough inspection of all parts and components. This inspection includes an acoustic test to ascertain the structural integrity of the unit. Following the acoustic test, the Altec team provides a comprehensive list of all elements that need to be repaired, refurbished, or replaced. Altec’s rebuild team works with each customer to advise them on the next steps to meet their business objectives while maximising value and highlighting safety.

When the scope of the rebuild work is agreed upon, various elements of the unit are repainted, fibreglass work is completed, and all critical components are refurbished or replaced. The Altec rebuild team does not stop at just the EWP or pole borer but ensures that all additional elements on the truck are in top shape. This includes checking that all lockers function correctly, and all accessories, such as cable holders, are cleaned and in working condition. The cleaning and refurbishment element is the most time-consuming element of the rebuild process and requires acute attention to detail.

Then, the team reassembles the unit, taking as much care as with new builds. The team understands the nuances of different equipment brands and models and adjusts their approach to suit the characteristics of the EWP or pole borer. Altec has excellent relationships with OEM companies and can provide customers with the peace of mind that all the latest updates have been made to the unit.

After being reassembled, all units undergo further testing, such as stability and dielectric, which are carried out by independent inspectors. This way, the customer is ensured that the rebuilt unit is properly certified and will continue to serve them faithfully.

Once the unit is back in the field, Altec provides future support as needed. The Altec team provides part sourcing services, unit servicing, inspections, and testing throughout Australia.

For more information on equipment rebuilds with Altec, call 1 300 1ALTEC or contact an Altec representative online.

The Altec Rebuild Process

Australian law dictates that Elevated Work Platforms (EWPs) and pole borers must be rebuilt once the equipment is ten years old and every five years after that. Altec conducts rebuilds on all brands and models of EWPs and pole borers. If the unit is not built by Altec, we work with the original manufacturer to source genuine OEM parts. Altec adopts a custom approach for new unit builds, and the same is true of the Altec rebuild process. We understand that each customer has different requirements, and we adjust our service to accommodate each of their needs.

A thorough rebuild process improves crew and operator safety, which is why our experienced team goes the extra mile to ensure the unit performs at its best. After conducting a detailed visual inspection of the unit to note all apparent areas requiring repair, our service team performs a dielectric test to establish a baseline for the unit.

Next, the unit is stripped and undergoes a thorough inspection of all parts and components. This inspection includes an acoustic test to ascertain the structural integrity of the unit. Following the acoustic test, the Altec team provides a comprehensive list of all elements that need to be repaired, refurbished, or replaced. Altec’s rebuild team works with each customer to advise them on the next steps to meet their business objectives while maximising value and highlighting safety.

When the scope of the rebuild work is agreed upon, various elements of the unit are repainted, fibreglass work is completed, and all critical components are refurbished or replaced. The Altec rebuild team does not stop at just the EWP or pole borer but ensures that all additional elements on the truck are in top shape. This includes checking that all lockers function correctly, and all accessories, such as cable holders, are cleaned and in working condition. The cleaning and refurbishment element is the most time-consuming element of the rebuild process and requires acute attention to detail.

Then, the team reassembles the unit, taking as much care as with new builds. The team understands the nuances of different equipment brands and models and adjusts their approach to suit the characteristics of the EWP or pole borer. Altec has excellent relationships with OEM companies and can provide customers with the peace of mind that all the latest updates have been made to the unit.

After being reassembled, all units undergo further testing, such as stability and dielectric, which are carried out by independent inspectors. This way, the customer is ensured that the rebuilt unit is properly certified and will continue to serve them faithfully.

Once the unit is back in the field, Altec provides future support as needed. The Altec team provides part sourcing services, unit servicing, inspections, and testing throughout Australia.

For more information on equipment rebuilds with Altec, call 1 300 1ALTEC or contact an Altec representative online.

10 Reasons Renting from Altec Can Benefit Your Business

Renting equipment can be a cost-effective way for businesses to obtain the equipment they need without a long-term financial commitment. This allows them to maintain capital and take on profitable projects.

Selecting a company to rent from is just as, if not more, important than choosing the equipment required for the job. For instance, if a job requires an elevated work platform, renters can select from various brands of equipment, but it’s important to consider multiple factors when dealing with a rental company.

With the Altec Australia team fully behind the rental process, there are major benefits to renting with Altec. Below are 10 reasons renting from Altec can benefit your business or fleet.

  1. Rental Process

The process of renting equipment from Altec can be simplified into just a few steps. Our sales team will discuss your equipment needs to help identify the best Altec unit to help you complete your work. After identifying the unit, we’ll discuss rates and payment terms, draft a hire contract, deliver the truck, and put the truck in service whereby our team walks you through its safe operation. Before the contract ends, you can return the truck to Altec, or we can have a service technician pick up the truck from you.

  1. One Point of Contact

When you rent from Altec, you deal exclusively with Altec. This includes everything from selecting the equipment to returning the equipment. If you need service, help with a technical question, or require training during your rental term, Altec will be there to assist you.

  1. Low Age Profile

Altec keeps newer equipment in its rental fleet, which mitigates liability for our customers and ensures compliance with the latest Australian safety standards. We take pride in our equipment and focus on procuring the newest chassis and maintaining a clean and comfortable cab.

  1. Quality and Testing

Each completed Altec unit is built from start to finish by Altec without outsourcing any of the manufacturing to other companies. As a manufacturer of products that are designed to lift workers off the ground, safety is a top priority at Altec. Altec only delivers products after they have undergone stringent testing that exceeds industry standard requirements. Altec will never forgo time or cost for the sake of safety.

  1. Service Footprint

Altec Australia’s facility outside of Melbourne in Dandenong, Victoria offers service and maintenance. Altec also has a large service network with 2-3 service partners in every major city in Australia. If one of our partners isn’t available to perform service when you need it, Altec has a team of mobile service technicians that can be dispatched directly to your location.

  1. Bespoke Equipment

When you rent from Altec, you don’t just pick from a lot of equipment. Altec can custom build a unit to your exact specification, including a specific body and chassis configuration.

  1. No Hidden Fees

With Altec, you won’t be surprised by hidden fees. Damage waivers and excessive usage penalties are not charged to our customers, and services such as in-service unit training are standard with the delivery of all Altec rental units.

  1. Rental Term Options

Altec does not have a standard rental agreement. Whether you need equipment for a short-term or long-term project, Altec can customise a hire lease for you.

  1. Rent-to-Own

Altec offers a rent-to-own option for customers who want to use our equipment and evaluate its technology before committing to a purchase. Our rent to own program provides you flexibility when dealing with capital budgets, which can be helpful if unexpected equipment needs arise and budget dollars have already been allocated.

  1. Built by Us

Renting Altec equipment from Altec affords you many competitive advantages. Because we built the equipment, our team has the product and industry knowledge to advise you on equipment options and hire lease terms. With the most comprehensive rental range of EWPs and crane borers for the municipal, vegetation management, contractor, telecoms, and electric utility industries, Altec equipment meets all Australian regulatory requirements and is delivered with mandated safety equipment.

For more information on rental solutions with Altec, call 1 300 1ALTEC or contact an Altec representative online.

Flexible Solutions in a Dynamic Industry

The Australian utilities sector is more dynamic than ever. While constant change might be great fodder for newspaper and magazine articles, it can be a headache for market operators. In this article, we explore some of the most poignant market trends and understand how Altec – insulated EWP, crane borer, and specialty equipment manufacturer – is helping companies address these challenges.

In efforts to reduce the cost of electricity, the Australian Energy Regulator (AER) has announced two cost-saving measures that will impact utility company operations. The first is reducing the rate-of-return regulation. Utilities are challenged to balance the requirement for ongoing infrastructure investment with the need to recoup investments. As a result, rental demand has increased, and Altec’s diversified fleet has proven to be an excellent alternative for many customers.

The AER’s second measure emphasises extending the longevity of equipment with more rebuilds as opposed to selling equipment at a certain age. For some customers, the cost of rebuilds is difficult to justify when the rebuild certification is only valid for five years. Altec’s long-term rental options with competitive rates offer customers an alternative solution.

Altec has taken further steps to offer clients peace of mind and cost-effective solutions in challenging times. In response to the requirement to keep line mechanics and arborists safe and ensure there is no unit overloading, Altec has introduced a new safety feature for the Australian market – a platform load management system and material handling. These standard features on the Altec TA55 significantly reduce the risk of overloading the unit and safeguard from objects falling from the bucket.

Altec is also pleased to announce the introduction of the AT37P, a new unit featuring a two-man bucket that will soon be added to the rental fleet. Suitable for street lighting, power line, and vegetation management work, the AT37P is a versatile unit that allows flexibility in different work applications. Altec’s rental fleet includes EWPs ranging from 10 – 26 metres and crane borers with hook heights up to 15 metres and winch capacities up to 13 tonnes.

Altec’s rental fleet offers clients flexibility, cost efficiency, and the opportunity to test the industry’s newest innovations. For more information on rental solutions with Altec, call 1 300 1ALTEC or contact an Altec representative online.

 

Flexible Solutions in a Dynamic Industry

The Australian utilities sector is more dynamic than ever. While constant change might be great fodder for newspaper and magazine articles, it can be a headache for market operators. In this article, we explore some of the most poignant market trends and understand how Altec – insulated EWP, crane borer, and specialty equipment manufacturer – is helping companies address these challenges.

In efforts to reduce the cost of electricity, the Australian Energy Regulator (AER) has announced two cost-saving measures that will impact utility company operations. The first is reducing the rate-of-return regulation. Utilities are challenged to balance the requirement for ongoing infrastructure investment with the need to recoup investments. As a result, rental demand has increased, and Altec’s diversified fleet has proven to be an excellent alternative for many customers.

The AER’s second measure emphasises extending the longevity of equipment with more rebuilds as opposed to selling equipment at a certain age. For some customers, the cost of rebuilds is difficult to justify when the rebuild certification is only valid for five years. Altec’s long-term rental options with competitive rates offer customers an alternative solution.

Altec has taken further steps to offer clients peace of mind and cost-effective solutions in challenging times. In response to the requirement to keep line mechanics and arborists safe and ensure there is no unit overloading, Altec has introduced a new safety feature for the Australian market – a platform load management system and material handling. These standard features on the Altec TA55 significantly reduce the risk of overloading the unit and safeguard from objects falling from the bucket.

Altec is also pleased to announce the introduction of the AT37P, a new unit featuring a two-man bucket that will soon be added to the rental fleet. Suitable for street lighting, power line, and vegetation management work, the AT37P is a versatile unit that allows flexibility in different work applications. Altec’s rental fleet includes EWPs ranging from 10 – 26 metres and crane borers with hook heights up to 15 metres and winch capacities up to 13 tonnes.

Altec’s rental fleet offers clients flexibility, cost efficiency, and the opportunity to test the industry’s newest innovations. For more information on rental solutions with Altec, call 1 300 1ALTEC or contact an Altec representative online.

 

Top 5 Altec Parts Questions

Altec PartsAltec Australia is ready and able to serve your new and replacement parts needs. As the only authorized dealer of genuine Altec replacement parts, you can be assured that you will receive parts that meet the required Altec Quality and Engineering standards. Below are some frequently asked questions from our customers about parts.

  1. Do I need a manual for my equipment?

Yes. Regulations state that all equipment must have an operator’s manual on site during operation. For the safety of our customers, Altec also requires the possession of a parts/maintenance manual in order to take advantage of the technical support we provide with the purchase of every unit. Without these manuals, your operators and mechanics do not have the tools to safely and effectively operate, maintain, or repair your Altec equipment.

  1. How can I get a manual for my equipment?

We offer both operator’s and a combination parts/maintenance manuals for most equipment. Call us at 1 300 1ALTEC or contact a representative online. Manuals are produced to correspond with equipment serial numbers to ensure the safety of your crew and accuracy of maintenance and replacement parts. Altec provides some manuals for current Altec equipment owners.

  1. How do I receive a quote or order a part?

You may reach us by phone at 1 300 1ALTEC or contact a representative online. Alternatively, you can email info@altecaus.com.au and attach a photo of the existing part that needs replacement.

  1. Can shipping be expedited?

Altec Australia stocks a majority of the replacement parts for Altec units at our facility in Melbourne. Parts stocked in our Melbourne warehouse can be shipped to arrive at our customer’s location within 5 business days. Items not in stock are expedited from the US to satisfy customer needs. Parts for non-Altec products are subject to supplier availability and will be shipped as quickly as the Altec team receives the part.

  1. Do I need my serial number?

Yes. As Altec equipment is very customisable, it is important to provide the serial number at the time of ordering to ensure the correct parts are received. The serial number is located on the turntable or pedestal of the unit on a stamped serial number tag. Often, then final assembly number on the body or even chassis VIN number can also be used to access records.

 

For more information on Altec parts, call 1 300 1ALTEC or contact an Altec representative online.

 

Managing the Environment Around Powerlines

Australian electric utilities are faced with the incredible challenge of managing powerlines that are located in conditions as varied as the dry, arid desert to windy, wet coastal regions. Each region has a unique environment for powerline infrastructure, which requires different solutions.

After another long, hot summer, vegetation management is at the top of the agenda as network owners work to prevent the devastation that bushfires can cause. Additionally, the winter does not provide a reprieve, as strong winds bring down trees and pose another risk to powerlines.

Vegetation management in the energy sector is a highly specialised skill, and companies in Australia and New Zealand have reported difficulties in attracting and retaining talent. With utility arborists being in such short supply, there is an increasing trend towards outsourcing and a rise in the number of niche service providers.

Vegetation management around powerlines could be considered even riskier than standard powerline work. Arborists have to deal with the unpredictable combination of trees (often in severe weather conditions) and moving powerlines. Altec has been supplying equipment into this market for almost 90 years and has purpose-built, insulating equipment that helps get the job done. Altec’s units are designed to withstand tough conditions and are a favourite amongst arborists due to their robust build. Vegetation management clients often request Altec units to be mounted on 4×4 chassis to allow access into tough terrain. For more extreme environments, track-mounted Altec units help arborists undertake their work at the most difficult angles.

The flexibility and manoeuvrability of Altec units are another reason for their popularity with arborists. Most arborists opt for the Altec AT37G(13m) or AT30G(11m) as these EWPs are the perfect height for tree care work.

Altec units are compliant with Australian standards and are built to deal with the challenges of varying environmental conditions. Altec is proud to work with leading vegetation management companies in Australia, New Zealand, and around the world.

For more information on Altec products and services, call 1300 1 ALTEC or contact an Altec representative online.

Altec Used Equipment – The Reliable Choice

The Australian market for speciality equipment offers buyers a wide variety of choice, and it can sometimes be challenging to know where to turn for expert advice. The Elevated Work Platform (EWP) market is no exception, but if you’re looking for an insulated, truck-mounted EWP, Altec is well positioned to build the best solution for your requirements.

Altec Australia designs, manufactures, installs, and supports insulated EWPs around the country, carrying on the proud Altec tradition that is 90 years old. While we are best known for our new and rental units, we also sell used equipment. Altec’s used equipment consists of units recently released from the rental fleet, having been replaced with newer units.

Our used equipment carries the same guarantee that our new and rental units do – Altec’s reputation for market-leading safety and innovation. All Altec used equipment complies with Australian regulations for certification, testing, and safety. To ensure optimal performance, our team verifies the equipment was well maintained during its use as a rental unit and then performs stringent service and testing before selling the unit in the used market.

Buyers of Altec’s used equipment can rest assured that they will enjoy the same level of support from our expert team. We are able to provide parts, service, certification, and rebuilds, no matter where you are in Australia.
For more information on used equipment and other Altec products and services, call 1300 1 ALTEC or contact an Altec representative online.

5 Important Reminders for EWP Safety!

Elevated Work Platforms (EWPs) consist of a platform (bucket) and an elevating boom assembly which is mounted on a truck chassis. Workers stand in the platform to operate the unit and perform elevated tasks.

EWPs are powerful tools equipped with safety features that make working high off the ground easier and safer. However, they can be dangerous when not properly inspected, maintained and operated.

Before you start work, learn how to safely operate these powerful machines to help avoid injury-causing accidents or equipment damage.

5 Important Safety Reminders

 

  1. Train and Respect – Statistics prove that lack of proper training leads to accidents. Respect your machine and get the right training! These are complex devices with numerous safety features. Read and understand the operator’s manual and manufacturer’s warning decals before using the unit, so you don’t become a statistic.
  2. Maintain and Inspect – Is your EWP getting the right periodic maintenance? When is the last time a qualified technician did the required service tasks to keep your unit in shape? As an operator, you need to perform an inspection before each shift. Look for damaged components, loose or missing fasteners, leaks, and low fluid or fuel levels. Follow the pre-shift operational inspection steps in the operator’s manual to make sure you know what to inspect.
  3. Confirm and Correct – During your pre-shift inspection, confirm that all controls are properly labeled, functioning correctly and that they return to neutral when released. Set the unit up properly, and ensure it is level within the limits directed by the manufacturer.  Operate the unit through its full range of motion from the lower controls before testing the platform controls. Correct any problems before placing the unit in service.
  4. Wear and Connect – Wear your personal fall protection harness and lanyard and connect it to the designated anchor point on the EWP. You will be working far above the ground, and your harness and lanyard may save your life if an unforeseen accident occurs. Inspect your fall protection equipment before each use and store it in a protected location.
  5. Observe and Protect – Pay attention to your surroundings while operating an EWP. Observe your boom and platform movements. Protect yourself from contact with energised electrical lines or components by remaining at least 10 metres away at all times. Watch for obstacles and if necessary, use a spotter to remain clear of hazards.

These five reminders help ensure safe EWP operation. Check your operator’s manual for many other safety requirements and operator responsibilities. The more you learn on the ground, the safer you’ll be in the bucket!

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

 

Work Horse Series: AT37G

A staple piece of equipment in many fleets, the AT37G was designed specifically for the electric utility industry. With features to increase productivity while lowering the costs of constructing and maintaining overhead electrical distribution lines, the AT37G has provided linesmen with continuous success on the job.

 

Work Practice

Designed to increase efficiency and productivity, the AT37G is one of Altec’s most popular telescopic articulating models for the electric utility industry, giving linesmen a quality tool to get the job done right the first time. This aerial has a working height of 13 metres and a platform capacity up to 180 kgs. While servicing transformers and powerlines across the nation, linemen use the AT37G to manoeuvre in residential and high-traffic areas, disconnecting and reconnecting power, as needed. This work horse ensures that each job is completed correctly.

Design

Because of its work in heavier trafficked areas, the AT37G was designed with a shorter lower boom which allows for compact flexibility, providing minimal traffic intrusion on the work site. With platform access from the ground and cargo bay, workers can get into the platform easily and safely from any point.

Options

The AT37G can be configured with optional spring lockouts. This allows for quicker work site set up and an ability to raise the boom without always requiring the use of outriggers (depending on the location of the work site).

Additional Standard Features

The AT37G features a hydraulic boom extension as a standard and a lower boom articulation of -25 degrees to 75 degrees. The articulating and telescopic features provide the greatest side reach and working height combination for maximum flexibility on the worksite. With a compensated articulating arm, this aerial can move quickly due to the straight-line motion accomplished by a single function joystick. Altec’s ergonomically designed ISO-Grip single handle controller provides additional safety and a smooth ease-of-operation.

Altec Market Manager Eric Welty believes that the AT37G’s biggest benefits are its reliability and efficient performance, saying, “We have a large number of these units out in the field. It’s that reliability, quality and overall performance that provides a lot of customer satisfaction.”

For more information on Altec products, operator training and other services, call 1300 1 ALTEC or contact an Altec representative online.

Need Help? Please contact us at 1300 1 ALTEC.

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Altec Australia

44 Gaine Road, Dandenong South VIC 3175
Ph: +61 (03) 8788 8000 | 1300 1ALTEC
Email: info@altecaus.com.au

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